FAST & FREE SHIPPING FOR ALL ORDERS

Happy Pets, Happy Lives!™

Shipping Information

All orders received for in stock items will usually be shipped within 48 hours via UPS or United States Postal Service (USPS) to all US and international locations. Shipping charges will be displayed and added to your order during your checkout. The shipping charges will depend on the shipping method you choose and the weight of your order. Please note that UPS guarantees delivery but USPS does not.

After you checkout, an invoice will be displayed with the products you ordered, shipping charges and total. You will also be emailed an invoice. Please retain the electronic receipts for your record. You will need to submit them to us as your proof of purchase when making any returns. Refunds or exchanges may not be possible without your invoice if we cannot track your order.

We are not responsible for any duties, taxes, customs fees, etc. that may be imposed in a foreign country over the original invoice amount. Furthermore, we are not responsible for delivery delays or cost due to incorrect addresses provided. Occasionally, USPS delivery takes longer to some zip codes than the averages stated on our websites and we are not liable for that.